OPERATOR:
Business name: prezem s.r.o.
Registered office: Wolkrova 25, 85101 Bratislava, Slovakia
Company ID: 55856772
Tax ID: 2122111574
Registered at: Municipal Court Bratislava III, Section: Sro, File number: 173688/B
Phone: +421 903 926 215
E-mail: info@prezem.sk
(hereinafter referred to as “prezem s.r.o.” or the “Seller”)
We are the company prezem s.r.o. operating the online store at https://conceptstory.sk.
DATA SUBJECT:
Any natural person whose personal data we process (hereinafter referred to as the “Data Subject” or “Customer”).
1. Processing and protection of personal data
At prezem s.r.o., we recognize the importance of protecting personal data. The personal data of our customers is processed in accordance with applicable legal regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 18/2018 Coll. on Personal Data Protection.
If you have any questions or wish to exercise your rights, please contact us at info@prezem.sk.
2. Types of personal data processed
We process various personal data depending on the service we provide to you. The most commonly processed data include:
- Contact details: first name, last name, e-mail address, phone number.
- Billing details: address.
- Order details: products you purchased, order date, payment information.
- Cookies: We only use essential cookies necessary to maintain the customer’s login session. These cookies do not contain any marketing or analytical data.
3. Purposes of processing personal data
We process personal data for the following purposes:
- Contract performance: Processing orders, delivering goods, and providing services.
- Communication: Responding to your inquiries via the contact form or email.
- Waitlist – restock notification:
If a product is currently out of stock, you may enter your e-mail address to be notified when it becomes available again.
In such cases, we process your e-mail address solely for the purpose of sending a one-time notification about the product being restocked.
After the notification is sent, the e-mail address is automatically deleted from the database, but no later than 6 months after submission.
The legal basis for this processing is your consent pursuant to Article 6(1)(a) GDPR, which you may withdraw at any time. - Marketing: If you subscribe to our newsletter, your data will be used to send information about news and promotions (based on your consent).
- Accounting and tax purposes: Compliance with our legal obligations under applicable legislation.
4. Legal basis for processing personal data
We process personal data on the basis of:
- Contract performance: If you ordered goods or services from us (Article 6(1)(b) GDPR).
- Legal obligation: For accounting and tax purposes (Article 6(1)(c) GDPR).
- Legitimate interest: Processing personal data within our communication and customer support.
- Consent: If you have subscribed to our newsletter (Article 6(1)(a) GDPR).
5. Retention period of personal data
- Contact details: Processed for 1 year after the last communication if no further cooperation is established.
- Order data: Processed for the duration of the contractual relationship and subsequently for 10 years in accordance with tax and accounting regulations.
- Marketing data: Processed until you withdraw your consent by clicking the unsubscribe link in the newsletter email.
6. Who has access to your personal data?
Your personal data may be shared with the following third parties:
- Shipping providers: Packeta Slovakia s.r.o., Slovenská pošta, a.s., or courier companies according to your selection.
- E-shop administration: byg studio s.r.o., Wolkrova 25, 85101 Bratislava.
- Payment processors: according to the selected payment system.
- Email service provider: We use MailerLite Limited, 88 Harcourt Street, Dublin 2, D02 DK18, Ireland, for sending marketing emails.
7. Transfer of data to third countries
Your personal data will not be transferred to countries outside the European Union.
8. Your rights regarding personal data
You have the right to:
- Access your data: Obtain information about processed personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of data if it is no longer necessary.
- Restriction of processing: Request restriction of processing.
- Data portability: Obtain your data in a structured format.
- Object to processing: Object to processing based on legitimate interest.
We will respond to your request within 30 days. If you are not satisfied with our response, you may file a complaint with the Slovak Data Protection Authority.
9. Security of personal data
Personal data is processed and stored in a protected electronic database with appropriate technical and organizational measures:
- Restricted employee access – only employees responsible for order processing have access to the necessary data.
- Data from the contact form is processed only by relevant employees.
10. Changes to this policy
We may update these personal data processing and protection policies at any time. In the event of significant changes, we will notify you by e-mail. The updated version will always be available on our website.
11. Cookies
We only use technically necessary cookies on our website that are required for the proper functioning of the e-shop and the ordering process.
- We do not use any analytical, marketing, or tracking cookies.
- These cookies are automatically deleted after the session ends or after their expiration period.
| Cookie Name | Domain | Type | Duration | Purpose |
|---|---|---|---|---|
| mailerlite_forms_shown | conceptstory.sk | technical | 12 months | Stores information that a form has been shown so it is not displayed repeatedly to the user. |
| pll_language | conceptstory.sk | technical | 24 months | Stores the user’s language preference for displaying the website. |
| session_cookie | conceptstory.sk | technical / session | session | Maintains the user session for basic website functionality. |
| wordpress_test_cookie | conceptstory.sk | technical / session | session | Tests whether the browser has cookies enabled. |
| wp_lang | conceptstory.sk | technical / session | session | Stores WordPress language settings. |
| store_notice_status | conceptstory.sk | technical / session | session | Indicates whether the user has dismissed the store notice banner. |
| recently_viewed_products | conceptstory.sk | technical | 12 months | Stores recently viewed products for the “Recently viewed” feature. |
| woocommerce_items_in_cart | conceptstory.sk | technical / session | session | Stores the number of items in the shopping cart. |
| woocommerce_cart_hash | conceptstory.sk | technical / session | session | Detects changes in the cart to ensure proper cart functionality. |
| woocommerce_session | conceptstory.sk | technical | 12 months | Stores an anonymous user session to ensure the checkout process works correctly. |
| wordpress_logged_in | conceptstory.sk | technical | 12 months | Verifies whether the user is logged in to WordPress / the administration panel. |
| _nss | conceptstory.sk | technical / session | session | Security cookie indicating a new session status (preventive protection against CSRF). |
| tk_ai | conceptstory.sk | technical / session | session | Provides anonymized information about user interaction to ensure proper WooCommerce/Jetpack functionality. |
| wp-settings | conceptstory.sk | technical | 24 months | Stores individual user settings in the WordPress admin interface (if the user is logged in). |
| wp-settings-time | conceptstory.sk | technical | 24 months | Stores the timestamp of WordPress account settings for faster admin interface loading. |
12. Contact form and email communication
If you contact us through the website form or via e-mail, your data will be used solely for the purpose of processing your request.
The data is stored for a maximum of 6 months after the last communication, unless further cooperation is established.
13. Location and method of data storage
Your personal data is stored on secure servers within the European Union.
The website https://conceptstory.sk is hosted by Websupport s.r.o. (Karadžičova 12, Bratislava), which ensures appropriate technical and organizational measures for personal data protection.
Communication with the server is encrypted using the HTTPS protocol (SSL certificate).
These policies are valid from 10 November 2025.
By submitting an order via the online order form, you confirm that you have read these policies and fully accept them.
